FAQs on Your Communion, Christening, Flower Girl and Junior Bridesmaid Orders

  • Can I track my order?
  • What is your return/exchange policy?
  • What type of shipping do we provide?
  • When will I receive my order?
  • When will my order be sent?
  • Where can I pick up my order in the GTA (Greater Toronto Area)?
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    Can I track my order?
    When your order is shipped, we will send you an email to confirm that it has shipped. You can also request your Canada Post tracking number and you can monitor it online at www.canadapost.com.
     
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    What is your return/exchange policy?

    We do not accept returns for refunds, however we will exchange your item for a different size or product within 30 days of purchase, excluding custom pieces. If there are any issues with your order, please feel free to contact us at 289-597-0780 or 1-855-6-TRENDY or send us an email through our Contact page. We will respond to you at our earliest convenience.

     
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    What type of shipping do we provide?

    We offer Canada Post as our standard shipping for both Canada & the U.S.

    We also offer various options for international, overseas shipping. Please Contact Us to arrange the best possible shipping option for your order. Please note any applicable duties or taxes imposed by the international destination country will be billed to you directly, and are the responsibility of the customer. Trendy Bambini does not collect money on your behalf for duties and taxes.

     
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    When will I receive my order?

    For Canadian orders, Canada Post guarantees delivery within 1-3 business days, depending on your location. US orders will take approximately 5-7 business days. And for other countries, international expedited shipping may vary according to country, please Contact Us to arrange the best possible option for your order.

     
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    When will my order be sent?

    We guarantee your order will be processed and sent out within 1-4 business days of receipt of payment.

     
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    Where can I pick up my order in the GTA (Greater Toronto Area)?

    Anyone that would like to pick up their order as to avoid shipping cost can do so at our boutique location in Richmond Hill listed below. It is best that pick-up orders are phoned in and a pick-up time can be arranged after placing your order: (289) 597-0780 or 1-855-6-TRENDY (M-F 10:30a-5:30p).

    Trendy Bambini
    119 Carrville Road
    Richmond Hill, Ontario
    Canada L4C 6E4
    (289) 597-0780
    1-855-6-TRENDY
     
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    Free Shipping to
    Canada and the U.S.

    For orders over $200 before taxes.
    FREE PICKUP IN THE GTA